Category Archives: About
The Customer May or May Not be Frequently Not Right
I just read The Top 5 Reasons Why the Customer is Always Right is Wrong and it’s interesting, but there’s a whole part of customer interaction that they have kind of skipped over, and I think it’s important. I’m going … Continue reading
Certainly Not My Day
Today has not been good. Item the first, for your examination: I am ill. Not well. Sick. Though, to be fair, I’m much improved from yesterday and many yesterdays before then. I have a chest cold. It’s a really unfriendly … Continue reading
It’s a Wonderful Day in the Neighbourhood
It’s a wonderful day for a neighbour! I’ve got some great neighbours and I’d like to talk about them briefly. Directly to the south of us, there’s a Mabel, who is 94 and lives alone. She’s very active, has lots … Continue reading
The Hilarity of Youth
My little girl is almost 2, and her language acquisition is stunning. She has used sentences with up to 7 words in them, and we stopped counting the words in her vocabulary months ago. It is an incredibly interesting thing … Continue reading
Aphoenix Dot CA Looks Different!
Well, I changed up how aphoenix.ca is looking. I’m moderately happy with the overall effect, though I reserve the right to revert to the old look at any time. I’m already cooking up a scheme for the next look and … Continue reading